Shipping & Returns
Products usually ship 2-3 days after the order has been placed so please allow time for processing.
LABEL B is not responsible for any lost packages during transit. The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.
If you require special handling please contact us at email@example.com.
You may exchange items for a new size as long as it is the same style and not final sale. Please email firstname.lastname@example.org with your order information and item(s) you would like to exchange within 14 days of purchasing and we will provide you with an exchange label at no cost. Exchanges may take up to 7 business days to process from date of receipt at our facility.
If you are not completely satisfied with your purchase, you may return it to LABEL B within 14 days of your purchase date, unless otherwise specified in a specific offer. We do not accept products that have been worn, altered or washed. All swimwear returned must be in new and unused condition with sanitary strips in place. All returns must be in the original packaging with all tags attached. Please email email@example.com with your order information and item(s) you would like to return and you will receive a return label via email. A $7 shipping fee will be deducted from your refund for cost of shipping.
All sale items are final unless you purchase Kover Return Assurance. You can purchase Kover Return Assurance at checkout if you want the option to return and receive a refund for sale items. If you choose to not purchase Kover Return Assurance, sale items are final sale. You can learn more about Kover Return Assurance below.
About KOVER RETURN ASSURANCE
Get peace of mind while purchasing final sale items when you add Kover Return Assurance.
You’ll have the option to return eligible final sale items for a refund by adding Return Assurance at checkout. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.
The item(s) must be new, unworn, unwashed, in the same condition in which you received them, without any traces of perfumes or other applied scents, and in the original packaging with tags attached. All swimwear must also be returned with sanitary strips in place.
Returns must be initiated within 14 days of the purchase date.
To initiate a return, please email Label B at firstname.lastname@example.org with your order number and reason for return.
Label B will provide a prepaid return shipping label for domestic orders. We are unable to offer free return shipping on eligible item(s) returned. We will deduct the standard $6 return shipping fee from your refund when processing the return.
Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of Return Assurance is nonrefundable.